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Diagnostics & Services |
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With the requirements of the powered wheelchair provider in mind, the diagnostics process was again a major design consideration.
The Joystick Module's LCD can provide simple, yet informative, diagnostics messages which the user can interpret. These messages
can be programmable to different languages. More advanced information for service personnel is available through the Joystick Module's
OBP screens or via a PC Programmer. The PC Programmer provides a particularly useful live-diagnostics feature, whereby the activation
of a particular input, such as a joystick movement or button press, and the corresponding output can be monitored on the PC screen,
to ensure correct operation.
One of the problems associated with diagnosing a multi-module system is establishing exactly which module may be defective. For this
reason, each R-net Module contains an independent error log, which can be viewed via OBP or PC Programming.
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R-net's Connect & Go capabilities really help when it comes to service issues in the field. The programming of all R-net modules is
mirrored within the R-net Power Module. This means that if any of the other modules within the system have to be replaced, this can
be achieved by simply plugging in the replacement module. The R-net Power Module will transfer the appropriate settings to the replacement
module automatically, completely eliminating the need to re-program the new module - simple, hassle-free and no mistakes.
PGDT also runs servicing schemes with powered wheelchair OEMs that will allow providers to replace certain components within Joystick
Modules. This will, of course, result in quicker, easier and lower cost repairs. All PGDT produced R-net Modules will be eligible for
the unique eWarranty scheme, in which PGDT directly swap-out defective modules to a provider. For more details on eWarranty, visit the Service Center.
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| Documentation |
| SK78571 |
OBP Programming & Diagnostics Manual |
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