6. My PP1a hand-held programmer is showing a diagnostic fault code that does not appear in the PP1a manual. What should I do?

Firstly, check you have the latest PP1a manual & therefore the latest fault code tables! If you are unsure if you have the latest issue, please give us a call.

If you have the latest manual, it's possible the controller maybe faulty. The fault codes listed in the manuals relate to the electrical system of the vehicle e.g. motors, batteries etc. Codes that do not appear in these tables generally therefore point to a controller failure. The reason why we do not list all of these additional codes is because there are no user serviceable parts in any of our products. Before rejecting the main unit however, is still worth checking that all the connections, wiring & batteries are in a good condition. If you are in any doubt, please contact PGDT for further advice.

For more information on individual fault codes please click here.