Frequently Asked Questions
2. I've just installed my PC Programmer & it will not communicate with the controller. What should I do?

Communication from the PC Programmer to your controller is shown by a 'Comms Active' message in the bottom right-hand corner of the programming window. In addition, a small downward pointing arrow near the top left of the programming window will change colour from grey to red when 'comms' are active. For the PC Programmer to communicate successfully with the controller, a number of conditions must be met.
  • The programming cable must be connected securely from the serial or USB port of your PC to the charging socket of the controller.
  • The controller must be switched on.
  • The correct 'COM' port must be selected. (The PC Programmer defaults to 'COM1' on initial installation. To change to another 'COM' port, simply open the PC programmer and select 'Comms' from the drop-down 'Tools' menu.
As most PCs are mainly fitted with USB ports these days, PGDT now supply a 'serial to USB' adapter with every PC programmer. These are also now available to buy as separate items, our part number, 63.57.001.

If in any doubt, please contact PGDT for further advice; we're here to help!