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PGDT :: Enhancing Customer Servcie at all Levels
   
 
R-net Wheelchair Control System
VR2 Wheelchair Control System
VSI Wheelchair Control System
S-Drive Scooter Controller
X25/X30 Motor Controller
Sigma Series
Access - Aerial Work Platform Control System
Trio+ Floorcare Machine Controller
I-Drive Motor Controller
Solo Motor Controller
 

FAQ LIST

Diagnostics
  1. The lights on my powerchair controller are flashing quickly. Should I return the unit for repair?
  2. What does the code '2F00' mean?
  3. The speed indication L.E.D.s on my VSI controller are moving rapidly from left to right & back again. Has the unit developed a fault?
  4. My PP1a programmer isn't working with Pilot+ or VSI. Can I get an upgrade & how much will it cost?
  5. My PGDT controller has been damaged. Can I get it repaired & how much will it cost?
  6. My PP1a hand-held programmer is showing a diagnostic fault code that does not appear in the PP1a manual. What should I do?
  7. Is it possible to view how long a scooter or powerchair has been driven for?
  8. What does the code '4401' mean?
  9. All of the speed indication LEDs on my powerchair controller are flashing. What does this mean?
  10. The battery indicator on my powerchair controller is 'stepping up'. What does this mean?
  11. My controller has failed. Can I replace it with another one that looks the same?
  12. My scooter has stopped driving, is the controller faulty?
Programming
  1. How can I check if I have the latest version of the Mobility PC Programmer?
  2. I've just installed my PC Programmer & it will not communicate with the controller. What should I do?
  3. Is it possible to alter the joystick orientation on Pilot+ chin controls?
  4. I've heard the term 'profiles' in relation to controller programming but am unsure what it means?
  5. Can I disable the reversing alarm on my VSI?
  6. Is it possible to programme a VSI, so that the 'lock' function is disabled?
  7. Is it possible to program a 'low battery' early warning?
  8. Is it possible to set a low battery cut-out on powerchair controllers?
  9. Which hand-held programmers work with VSI?
  10. How can I find out the maximum current rating of my controller?
Services
  1. Can I send back a controller to be reconditioned?
  2. Do you supply controller mounting brackets?
  3. What do I need to convert a powerchair currently fitted with a Pilot controller to Pilot+?
  4. Which spare parts can I purchase directly from PGDT?
  5. What warranty do you offer on your products?
  6. How can I view your technical manuals?
Products
  1. Do you have a control system, compatible with environmental controls?
  2. How many seating actuators can I drive with my 'ALM'?
  3. Can I operate a powerchair with just a single switch or multiple switches?
  4. My customer has a condition that results in varying degrees of hand tremor? Can PG's wheelchair controllers compensate for this?
  5. Is it possible to add dual control to your standard controllers?
 
   
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